Introduction
THINKS LLC ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Soulinks service (the "Service").
Information We Collect
We may collect personal information that you provide to us directly, such as your name, email address, and payment information when you register for an account or subscribe to a plan. We also collect data related to your use of the Service, including conversation data you input for analysis, device information, and IP addresses.
Conversation Data
The core of our Service involves analyzing conversation data (text and voice) you provide. This data is processed by our AI to provide guidance. We treat this data with the utmost confidentiality and have measures in place to protect it.
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our Service.
- Improve, personalize, and expand our Service.
- Understand and analyze how you use our Service.
- Process your transactions.
- Communicate with you, either directly or through one of our partners, for customer service, to provide you with updates and other information relating to the Service, and for marketing and promotional purposes.
- Detect and prevent fraud.
Cookies and Web Beacons
Like any other website, Soulinks uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information. We implement a GDPR-compliant cookie consent modal for all first-time visitors.
Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.
Third-Party Services
We may share your information with third-party vendors and service providers that perform services for us or on our behalf, such as payment processing, data analysis, and email delivery.
Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information: the right to access, the right to rectification, the right to erasure, the right to restrict processing, the right to object to processing, and the right to data portability. To exercise these rights, please contact us.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected].